Privacy Policy

Privacy Policy — Edysor

Edysor Edutech Solutions Private Limited

Last Updated: 24 June 2026

Website: edysor.ai

1. Who We Are

Edysor Edutech Solutions Private Limited (“Edysor”, “we”, “our”, or “us”) is an education technology company incorporated under the Companies Act, 2013 in India. We deliver AI-enabled voice technologies, automation solutions, and educational technology services.

Company: Edysor Edutech Solutions Private Limited

Website: edysor.ai

Email: info@edysor.ai

Support: support@edysor.ai

Grievance Officer (DPDPA): privacy@edysor.ai

Privacy Enquiries (GDPR): privacy@edysor.ai

Security Issues: security@edysor.ai

This Privacy Policy explains the manner in which we collect, use, store, process, disclose, and safeguard personal information when you interact with edysor.ai. By accessing our website or providing information through our platform, you acknowledge and agree to the practices described in this Privacy Policy.

2. What Data We Collect

2.1 Contact Form Submissions

When you complete and submit a contact form on edysor.ai, we may collect the following information:

2.2 Communication Authorization

By submitting a contact form, you authorize Edysor to communicate with you through:

NDNC / NCPR Compliance (India):

By voluntarily providing your information, you consent to receiving communications relating to your enquiry through phone, email, SMS, or WhatsApp. We will not send unrelated promotional content unless you have separately consented to receive such communications.

2.3 Website Analytics

To improve our website and services, we use analytics technologies that may collect information such as:

Analytics information is generally aggregated and does not directly identify individual users.

2.4 Cookies

We use cookies and similar technologies to operate, secure, and enhance our website experience. Certain cookies are essential for website functionality, while others support analytics, personalization, social media integration, and advertising activities. Non-essential cookies are only activated after obtaining your consent. Cookie preferences can be modified at any time through our cookie settings tools.

2.5 Email Communications

If you subscribe to newsletters, product updates, or informational communications, we may retain your name and email address until you choose to unsubscribe.

2.6 Server Logs

Our systems automatically record technical information including:

3. How We Use Your Data

Your information may be used to:

We do not:

4. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Policy or as required by law.

Following expiration of applicable retention periods, information is securely deleted unless a longer retention period is legally required.

5. Data Sharing & Third Parties

We do not trade or sell personal information.

Information may be shared with trusted service providers including:

All service providers are required through contractual obligations to maintain appropriate safeguards and comply with applicable privacy requirements.

6. International Data Transfers

Data Storage & Processing Regions:

For users located in the EU or UK, international transfers are protected using approved Standard Contractual Clauses (SCCs) and other lawful safeguards where required. Subject to availability, customers may request India-only, EU-only, or customized regional data residency options.

7. Security Measures

We employ technical and organizational measures designed to protect personal information, including:

Security concerns may be reported to security@edysor.ai.

8. Your Rights

Under DPDPA 2023 (India), you may have rights relating to:

Under GDPR (EU/UK), you may have rights to:

9. How to Exercise Your Rights

To submit a Data Subject Request:

Email: privacy@edysor.ai

Subject: “Data Subject Request – [Your Name]”

Please include:

Response Timelines:

10. Grievance & Complaints

To submit a privacy-related complaint:

Email: privacy@edysor.ai

Subject: “Privacy Grievance – [Description]”

Response Commitments:

If a complaint remains unresolved after 30 days, you may escalate the matter to:

India: Data Protection Board

EU/UK: Relevant Data Protection Authority in your jurisdiction

11. Children’s Data

Edysor.ai is intended for business users and individuals who are at least 18 years of age. We do not knowingly collect personal information from children. If you believe information relating to a minor has been submitted to our systems, please contact privacy@edysor.ai. Upon verification, appropriate deletion measures will be undertaken as quickly as possible, typically within 24 hours.

12. Data Breach Notification

If a security incident impacts personal information, we will take appropriate actions which may include:

13. Policy Updates

We may revise this Privacy Policy periodically to reflect legal developments, operational changes, product enhancements, or security improvements. For material updates, we will provide advance notice by email at least 30 days before such changes become effective. Continued use of edysor.ai following the effective date of updates will indicate acceptance of the revised Privacy Policy.

14. Contact Us

General Enquiries: info@edysor.ai

Support: support@edysor.ai

Privacy Enquiries: privacy@edysor.ai

Grievances: privacy@edysor.ai

Security Issues: security@edysor.ai

Acknowledgment:

By accessing or using edysor.ai and voluntarily providing information, you confirm that you have reviewed, understood, and agreed to the practices outlined in this Privacy Policy regarding the collection, processing, storage, and protection of personal information.

Edysor Edutech Solutions Private Limited