Alter Human

BFSI (Banking, Financial Services & Insurance)

The system delivers instant real-time human-mimicking interactions to help users understand loan prerequisites and obtain credit cards and policy information
Operational expenses decrease significantly and waiting periods decrease through automated procedures.

Get Started Now

The system delivers instant real-time human-mimicking interactions to help users understand loan prerequisites and obtain credit cards and policy information
Operational expenses decrease significantly and waiting periods decrease through automated procedures.

1

Large volume of routine inquiries: account balances, loan rates, policy details, etc

2

Strict compliance requirements (KYC, AML) and data security considerations

3

Need for high-quality and personalized interactions for premium banking or high-value insurance clients

Handle basic tasks like account balance checks, credit card queries, loan application follow-ups, or policy details around the clock.

Integrates with existing systems to authenticate customers securely before disclosing sensitive information.

Built to ensure adherence to BFSI regulations, with encrypted call data storage and easy retrieval for audits.

Use advanced NLP to understand specific customer queries, providing quick and accurate information on available products or offers.

Qualify leads for premium banking services, insurance upgrades, or investment plans, then pass them to human agents for detailed advice.