Alter Human

E-Commerce & Retail

Improvements to shopping transactions occur due to instant customer assistance for answering questions about products and tracking orders
Academic AI algorithms provide advanced suggestions to customers through personalized product recommendations

Get Started Now

Improvements to shopping transactions occur due to instant customer assistance for answering questions about products and tracking orders
Academic AI algorithms provide advanced suggestions to customers through personalized product recommendations

Get Started Now

Why AlterHuman Is Required in E-com & Retail Industry?

Challenges

1

High call/chat volumes especially during sales or seasonal promotions.

2

Need for instant order status updates, return/refund policies, and product information.

3

Inconsistent brand experience when scaling customer support with larger human teams.

How AlterHuman Helps?

Instant Query Resolution

Provide immediate assistance on order tracking, shipping details, return/refund processes, and product FAQs—reducing frustration and cart abandonment.

Sales & Conversion

Actively engage website visitors or inbound callers, guiding them through product selections, upselling complementary items, and ensuring a seamless purchase journey.

Brand Consistency

By replicating your brand’s voice and tone, AlterHuman maintains a uniform identity across thousands of customer interactions.

Automated Product Recommendations

Integrate with your product database to suggest items based on caller inquiries or purchase history, boosting average order value.

Scalable During Peak Seasons

Whether it’s Black Friday or festive sales, AlterHuman handles sudden spikes without compromising response time or quality